How to solve SUZUKI Vitara Oil Reset fail With Foxwell nt650 elite

Will Foxwell nt650 elite support the 2017 SUZUKI Vitara 1.6 DDTS OIL reset?
Yes, you can follow: Oil RESET– ASIA– Suzuki
But if you get this error”no communication”

you can try Manual Reset:
1. Turn on the ignition, press and hols the bottom (right meter button) until[setting mode]appears
2.press the button (right meter button) until [oil change]lights up. Press the button to confirm.
3.Press and hold the button again (right meter button)until [reset OC]light up, press and hold the button
until [Successful]is displayed
4.Complete！